Business Essentials
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Business Essentials
Should the RTI Act be applicable to businesses?
The Right to Information (RTI) Act 2005 has been one of the most empowering legislations in the history of independent India. The intent behind the legislation is laudable and it has broken new ground. And there are many who believe that the RTI could achieve much more in the areas the...
Why calling for customer support leaves a bad taste in the mouth
Customer support over telephone or e-mail is often a bitter experience for the customer. This arises out of the misalignment in the objectives of the customer, the call center taking the call and the vendor
The call centre agent, a creature we all love to hate, has become an indispensible...
The call centre agent, a creature we all love to hate, has become an indispensible...
Potatonomics: From Farm to the Fork
As the potato criss-crosses the supply chain from a farm to the end consumer, its prices bloat manifold, making the commodity a lucrative one to deal in
Every time there is a rise in the prices of agriculture products, there is much public outcry on the inefficiency of the governments, whom we...
Every time there is a rise in the prices of agriculture products, there is much public outcry on the inefficiency of the governments, whom we...
Next-Gen Entrepreneurs: No Back Benchers
They’re ready. They’re willing to experiment and even fail. India’s newest entrepreneurs are realistic and practical—here is a takeaway from their experience in entrepreneurship programs on campus
When Nag and Darshan barged into the National Entrepreneurship Network (NEN) office with 40...
When Nag and Darshan barged into the National Entrepreneurship Network (NEN) office with 40...
Airlines in trouble: Different players need different solutions
A quick analysis of available numbers seems to suggest that the path to profitability for different domestic airlines will be different. Their problems are not just high fuel and airport costs
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