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Raman Roy, Chairman and Managing Director of Quattro BPO Solutions, is widely regarded as the pioneer and guru of the Indian BPO industry. Having successfully led the captive BPO initiatives of American Express, GE Capital and Spectramind (now Wipro BPO), Raman has played a pivotal role in establishing the country’s stature as a destination for remote processing.
In recognition to his contribution to the BPO industry, Roy has received numerous awards from the industry. In 2002, he received the Dataquest Pathbreaker Award for directly creating 35,000+ jobs in India and indirectly enabling the employment of 350,000 people by creating the BPO industry. He was also bestowed with the Role Model and Exemplary Leader Award under the BPO Excellence Awards 2009 - 2010 by Stars of the Industry Awards.
As a true business transformation partner, Quattro leverages its BPO experience to offer innovative outsourcing solutions which go well beyond labour arbitrage and deliver tangible process improvements to its clients. With nine operation centres in five countries, Quattro is a top-ranked BPO/KPO supplier providing global scale with 24/7 service delivery capability and built-in redundancies for data privacy and security.
Quattro’s biggest differentiator is its commitment to provide ‘Value through Innovation’ utilising a combination of proprietary tools, platforms and unique business processes.
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