Some where in my early youth, I developed this theory (Ok, I know that is high sounding, but I would like to call it a theory), of functional relationships. My argument was that all relationships were functional and that when the function ceased to exist,
the relationship also ceased to exist; unless a new function was brought into the picture to prolong the relationship. Look a sales relationship for example. Unless you build a long term relationship with the client, with new functions (and meanings) built into as it evolves, you will end up doing only one deal, and you will have to start the effort afresh, selling deal to deal, campaign to campaign.
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| Krishna Kumar |
Great, but how can you avoid the functional nature of relationships? To answer this question, I came up with what I called minor miracles. My argument is like this, if you are able to reach out and make small positive changes in some one’s life, without that person expecting it, or even paying for the miracle (they may be paying for something else), then you can transcend the functional nature of relationships. Later on I learnt that they had many other names for it – customer satisfaction and customer exhilaration, among others. But I would still like to call them minor miracles.
So, how many minor miracles did you attempt today? Or are all of your relationships purely functional?
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written by designer Louis , March 04, 2011
written by MBT shoes, June 05, 2010
So womens shoes is hot in store now, compared to the mens of shoes that womens would catch otherwise be consumed in a roll-out.
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